05/10/2024

You can really boil hotel stays down into two distinct categories. There are stays in which the hotel is the focal point and a big part of the draw of visiting a particular destination. Then there are stays where the hotel is merely a convenient place to lay your head at night.

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The latter reason is what brought me to the Hotel Indigo London — Paddington, an IHG property located around the corner from Paddington Station, a major stop for the London Tube, Heathrow Express and the brand-new Elizabeth Line, among other rail options.

This wasn’t a stay that I wanted to pay extra for to enjoy a taste of luxury. All I required were comfort, recovery, convenience and functionality at a good price.

I had about 48 hours in town after flying on JetBlue’s inaugural flight from Boston to London in August. During my brief time in London, I needed to do three things: rest before a fast-approaching return flight, get a lot of work done and see a bit of the city when I had time.

For me — and the many business travelers and U.S. tourists who frequently find themselves with short stays or stopovers in London — that meant I had a couple of options: I could stay far outside the city center near Heathrow Airport (LHR) to enjoy the easiest access to my terminal, or I could stay at a hotel a bit closer to the city’s most popular attractions without sacrificing too much in the way of convenience or money.

I decided to opt for the latter by staying at the Hotel Indigo London — Paddington. Ultimately, it fit the bill on all fronts.

While far from perfect, I found it was a terrific place to bed down for a variety of reasons.

Proximity to Heathrow is king

Ironically, my stay at this convenient-to-Heathrow property came after a flight to London Gatwick Airport (LGW), but I wanted to get a sense of how this hotel could be of use to the higher number of travelers who arrive at London’s largest airport.

With Heathrow situated well outside the city — some 15 miles away from Piccadilly Circus — many London visitors hoping to reach their hotel find themselves trying to decide between lengthy rides on the London Underground and pricey rides with cabs or ride-hailing services.

However, by choosing the Hotel Indigo London — Paddington as their temporary home away from home, travelers have an additional and particularly convenient option at their disposal. Rather than take the Tube all the way downtown, visitors can hop on Heathrow Express for a 15-minute ride to Paddington for less than $30.


The quick airport train drops guests off just steps from the property — 230 steps from the turnstiles of Paddington Station’s top-level platform to the hotel’s front door, to be exact.

As you walk out of the station, you certainly get the feeling you’re on a busy London street. The noise of some iconic red double-decker buses rumbling by as I emerged from Paddington Station for the first time helped wake me up after a sleepless overnight flight and a ride on the Tube.
The noise fades a bit as you take your two-minute walk down Sussex Place toward the hotel, which nearly blends into the various storefronts and pubs that sit alongside it. Before you know it, you’ve arrived within 20 minutes of departing Heathrow. The on-site dining venue is solid

Since I touched down in London Town just after 6 a.m. local time, I suspected my room wouldn’t be ready upon arrival. That hunch proved true, so I opted to begin my stay with a bite to eat on the outdoor terrace of Bella Italia Paddington, the property’s restaurant.

Right away, I found myself at ease on the terrace. If I had to be up so early while low on energy, grabbing breakfast in the crisp 65-degree morning air with only the sound of soft ambient music playing in the background wasn’t a bad place to be. It was a welcome break from the sounds of jet engines and squealing Tube cars I’d listened to the previous eight or nine hours.

Offering a more laid-back vibe than the restaurant’s dining room, the terrace served as a decent refueling stop — and a reasonably priced one at that. My eggs on sourdough toast (about $7.99), orange juice and cappuccino ( around $3.50) were just what I needed to satiate my appetite after a long travel day.

Other options on the breakfast menu were reminiscent of what you’d expect to find in London, with classic English items like baked beans, croissants and toasted brioche. Should you find yourself on the hungrier side, you can combine a couple of meats, sourdough, eggs and beans for less than 10 pounds ($10.34).

For dinner, the cuisine takes on an Italian theme, featuring everything from pasta to pizza. Since I had a narrow window for dinner between work deadlines and Zoom meetings, I decided to return later in my visit to try the evening menu.

While affordable overall, I found the food and wine to be adequate for my needs but unremarkable given the average presentation and taste. Still, the meatballs and ciabatta crouton ($8), carbonara with pancetta ($15) and glass of Chianti (about $9) kept my hunger in check on short notice.

A key drawback to keep in mind, though, is the payment process. Unlike most hotels that let you charge on-site food expenses to your room, meaning you can bolster your points earnings with property charges, this one had a policy against room charges, so I had to pay for my meals with a credit card.

 

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